What Reveto Does From Message to Reply Key Concepts
Creating Your Account First Login and the Dashboard Quick Start: Your First Client Understanding Navigation
Overview Website Crawling Document Upload Meeting Notes and Recordings Google Drive Import Telegram Chats
Generating a Knowledge Base Updating with New Sources Viewing and Navigating AI Search Editing Content Versions and History Exporting Access Control Preparing a Knowledge Base for Replies
Overview Connecting a Facebook Page Connecting Instagram The Review Queue Autopilot Reply Settings Insights The 24-Hour Window Notifications Pausing and Disconnecting
How Website Chat Works Installing the Widget Allowed Websites Widget Settings Conversations Leads Unanswered Questions Following Up on Chats
Managing Several Clients Organizing Team Access by Client
Inviting Team Members Roles and Permissions
Overview Creating a Test AI Question Generation Assigning Tests Taking a Test Grading and Results Test Analytics
Profile Settings Company Settings Notifications Claude Connector Activity Stream
Plans and Pricing Free Trial AI Usage and Billing Managing Your Subscription
Data Protection Account Security Conversation Data and Deletion
Getting Help Troubleshooting
Common Questions

What Reveto Does

Reveto drafts replies to the messages your ads bring in, using a knowledge base built from each advertiser's own website, documents and team chats. It is built for media buyers and agencies. When someone clicks an ad and writes to the business on Facebook Messenger, Instagram Direct or a website chat, Reveto answers from what that advertiser actually offers.

You stay in control of what goes out. Every Page starts in review mode, where each reply waits for a person. When you trust a Page's answers, you can switch it to autopilot.

Who it is for

  • Media buyers who run click-to-message campaigns and want those leads answered quickly and correctly
  • Agencies that manage several clients' Facebook Pages from one account, each Page answering from its own client's knowledge base
  • In-house marketing teams answering ad traffic for one brand

What Reveto does

  • Builds a knowledge base for each client from websites, documents, meeting notes, Google Drive files and Telegram chats
  • Organizes that material into sections your team can read and edit, such as offers, prices, opening hours and policies
  • Drafts replies to Messenger and Instagram Direct messages, and shows which knowledge-base sections each draft used
  • Answers visitors on your landing pages through a website chat widget
  • Leaves questions it cannot answer for your team, and groups them in Insights
  • Adds the answers your team writes back into the knowledge base, so the next person who asks gets a draft

What Reveto does not do

  • It does not make up answers. When the knowledge base has nothing on a question, Reveto does not draft a reply.
  • It does not send Messenger or Instagram replies on its own until you switch a Page's 'Mode' to 'Autopilot'.
  • It does not run or change your ad campaigns. It handles the messages that arrive after the click.
  • It cannot reply after Meta's messaging window closes. A draft that is not sent in time shows 'Expired'.

Coming soon

Replies on WhatsApp, replies in Telegram chats with customers, and past conversations as a knowledge-base source are in development. Telegram is already available as a source today: you can import your team's Telegram chats into a knowledge base on the Data Collection page.

New accounts start on a 14-day free trial that includes every feature, with no credit card. See 'Creating Your Account' in Getting Started.